Terms and Conditions

Effective Date: March 2019

Last Updated: July 2025

Welcome to the website of Netgrity Systems("Netgrity", "we", "our", or "us"). These Terms and Conditions govern your access to and use of our website, digital platforms, content, services, solutions and any engagement with us through this website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue use of this website.

1. About Netgrity

Netgrity Systemsis an ICT consulting, systems engineering and enterprise technology company providing professional technology services including software development, cybersecurity, penetration testing, ICT consultancy, cloud solutions, CCTV, access control, network infrastructure, managed IT services, digital transformation and technical support.

2. Use of this Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others, restrict their use of the website, damage our systems or expose the website to security risks.

• You must not use the website for fraudulent, unlawful or harmful activities.
• You must not attempt to gain unauthorised access to our systems, servers or databases.
• You must not upload or transmit malicious code, spam, malware or harmful files.
• You must not copy, scrape, reproduce or misuse website content without permission.
• You must not impersonate Netgrity, our staff, partners or clients.

3. Website Content

The information on this website is provided for general information, corporate communication and service awareness purposes. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all content is complete, current or error-free at all times.

4. Services and Engagements

Information about our services on this website does not constitute a binding offer. Any service engagement, project, implementation, support arrangement, consultancy, cybersecurity assessment or software deployment shall be governed by a separate proposal, quotation, service agreement, statement of work or contract issued by Netgrity and accepted by the client.

5. Quotations and Pricing

Any pricing, estimate, proposal or quotation provided through this website, email, telephone or other communication channel is subject to confirmation, scope validation and formal approval. Netgrity reserves the right to revise quotations where project scope, requirements, third-party costs, exchange rates, licensing, logistics or implementation conditions change.

6. Client Responsibilities

Where you engage Netgrity for services, you agree to provide accurate information, timely approvals, access to required systems or facilities and cooperation necessary for successful service delivery. Delays caused by incomplete information, unavailable client resources or changes in scope may affect delivery timelines and cost.

7. Software, Products and Licences

Where Netgrity provides software, applications, platforms, integrations or digital products, usage rights are limited to the licence, subscription, deployment model or agreement issued for that specific product. Unless expressly agreed in writing, clients are not permitted to resell, reverse engineer, duplicate, transfer, sublicense or modify Netgrity software or proprietary components.

8. Third-Party Products and Services

Some of our services may involve third-party hardware, software, cloud platforms, APIs, hosting services, payment gateways, security tools or licensing products. Such third-party products are subject to the terms, warranties, availability, service levels and policies of the respective providers. Netgrity is not responsible for failures caused by third-party platforms beyond our reasonable control.

9. Cybersecurity and Penetration Testing Services

Cybersecurity assessments, vulnerability assessments, penetration testing and related services are performed only under authorised scope and written approval. Clients must ensure they have the legal right to authorise testing on the systems, networks, applications, domains or infrastructure submitted for assessment.

Netgrity shall not be liable for claims arising from false authorisation, unlawful testing requests or systems outside the approved assessment scope.

10. Access Control, CCTV and Surveillance Solutions

Where we provide CCTV, biometric, access control, attendance, monitoring or surveillance solutions, clients are responsible for ensuring that deployment and usage comply with applicable privacy, labour, security and data protection laws. Netgrity may provide technical implementation and advisory support, but operational compliance remains the responsibility of the client unless otherwise agreed in writing.

11. Intellectual Property

All website content, graphics, designs, logos, text, software concepts, documentation, code, layouts, service descriptions and related materials are owned by or licensed to Netgrity unless otherwise stated. You may not reproduce, distribute, modify, publish or commercially exploit any content from this website without prior written consent.

12. User Submissions

Where you submit information through our website, forms, emails or other communication channels, you confirm that the information is accurate and that you have the right to provide it. You also grant Netgrity the right to use such information for the purpose of responding to your enquiry, delivering services or managing the related business relationship.

13. Confidentiality

Netgrity treats client information, project documents, access credentials, technical details and business information as confidential. Clients are also expected to treat proposals, pricing, technical documentation, credentials, system designs and proprietary materials shared by Netgrity as confidential unless such information is already publicly available or disclosure is required by law.

14. Data Protection and Privacy

Our processing of personal information is governed by our Privacy Policy. By using this website or engaging our services, you acknowledge that personal information may be processed in accordance with our Privacy Policy and applicable data protection laws.

15. Acceptable Use

You must not use our website, services, software or platforms in any way that:

• Violates applicable laws or regulations.
• Infringes intellectual property rights.
• Compromises security, privacy or confidentiality.
• Disrupts services or infrastructure.
• Promotes fraud, cybercrime or unauthorised access.
• Attempts to bypass security controls or licensing restrictions.

16. Website Availability

We aim to keep this website available and secure; however, we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, upgrades, technical faults, hosting issues, cyber incidents or circumstances beyond our control.

17. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. Netgrity does not warrant that the website will always be available, error-free, secure or free from viruses or harmful components. Users are responsible for implementing appropriate safeguards when accessing online resources.

18. Limitation of Liability

To the fullest extent permitted by law, Netgrity shall not be liable for indirect, incidental, consequential, punitive or special damages arising from your use of this website or reliance on website content. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

19. Indemnity

You agree to indemnify and hold Netgrity harmless from claims, damages, liabilities, costs or expenses arising from your misuse of this website, violation of these Terms, infringement of third-party rights or submission of unlawful or unauthorised information.

20. External Links

This website may contain links to third-party websites or platforms. These links are provided for convenience only. Netgrity does not control and is not responsible for the content, availability, security, policies or practices of third-party websites.

21. Changes to these Terms

We may update these Terms and Conditions from time to time to reflect changes in law, technology, business operations or service delivery. Updated terms will be posted on this page with a revised effective date.

22. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising from these Terms shall be subject to the jurisdiction of competent courts in Nigeria.

23. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Netgrity Systems
Website: www.netgrity.com
Email: [email protected]
Privacy Enquiries: [email protected]
Phone: +234 (0) 911 104 4449